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This company is so very wrong. In 2015 signed my 89 year old mother and her 90 year old husband to a 5 year contract. My stepfather died in 2016 and my mother moved in with me. We tried for months to find out about cancelling. They called her and told her that she owed...
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1.0
I didn't like
  • How they are liars and cheats
  • And prey on the elderly
#1109347
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These people are completely incompetent and dishonest. I wish I had never heard of them. They could not even call when my alarms were going off all day. This is their only function and they could not even do that. Their technicians are poorly trained and even sent the...
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#1101305
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I signed a three year contract for home security in April of 2012. My monthly premium was automatically deducted from our checking account. In April of 2015 after meeting my obligation, I decided not to renew with Safe Home Security. Looking at my credit report, I find...
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I didn't like
  • Customer service
#1099631
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Dishonest, deceptive, predatory, abusive practices. Is this the kind of company you want protecting your home?! You should be less worried about the thieves out there as you're inviting the real criminals right in! Safe Home Security, Alliance, Alarm.com and whoever...
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1.0
#1091646
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I moved from my home in Los Angeles over 2 years ago. In the move, I lost my Safe Home Security unit. Due to my illness, I did not even know that I was being charged $34.95/month from "Medguard Alert" until my sister looked over my bank account. On finally finding the...
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1.3
#1085529
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Many years ago, we signed the worst contract we've ever signed with the least helpful company we've ever encountered: Safehome Security. It was apparently a 60-month contract that would not be voided even when we moved out of our house, so we were trapped in a contract...
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1.0
I didn't like
  • Attitude of people on the phone
  • Customer service
  • Contract terms
#1080569
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I am a customer of the safe home security system. I've been with this company since 2015. Within a couple of months of getting this alarm system it would be tested in the middle of the night between 2 and 3 in the morning few times a week. Startled I would run down the...
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1.0
#1058811
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I had a call at 3:15 am regarding a breach on the front door and the Life-Lock alert at my brother's house. Police were dispatched but did no get there for approximately an hour. My brother is disabled and does not remember the phone code or the keypad code to turn off...
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#1016023
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A door to door salesman went to a property I own and my mother lives in.They convinced her to get sign up for service but it needed to be under my name as I was the homeowner.They told her to just sign as she was me and asked her for my date of birth.Since then she...
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h.kitchener
h.kitchener

Follow the advice of a lawyer. That's what they're for.

1.0
#1012354
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I know a lot of people read reviews and when they see so many bad ones they think they are just made up by competitors or they really can't be "that bad"....well in the case of SHS- trust me- it's THAT BAD. Honestly, I beg you, do ***NOT*** sign up with them! I have to...
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#1003493
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