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My name is Milton M. Aviles, I live in 155 Appalachian Drive, Raeford, NC, The reason for me writing this review is because my wife and myself have called and spoken to several customer service personnel providing them our complaint and not receiving a call back on the...
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#934159
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the is the worse company I ever had for many years , when I even had for years when you call for help usually wait 45 min before they answer the phone . I change my phone company , told them to change alarm , but they want to raise up $ 5 per months , in order to...
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1.0
I didn't like
  • Unethical
  • Pricing contract terms
  • Fact we were not told about a contract
#911356
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The billing department in this company is unreal. My monthly charge that is automatically deducted from my account is $39.99, so I was surprised on August 5 when they withdrew $162.96 from my account. I spent THREE HOURS on the phone with their billing department and...
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1.0
#902206
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Home Security System Review

Safe Home Security
#590581
1.0
Details
The salesmen talked my 80 year old mother into signing a 5 year contract, Sensers have fallen out of windows. Will not fix it. The company should be ashamed
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Billing Practices
Customer service
Equipment Quality
Price Affordability
Product or Service Quality
Reliability
Value for money
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Extra Charges Review

Safe Home Security
#509953
I am another up set customer I called and ask if my system would work after having my house phone disconeted they said yea so I had it took out well the system didn't work they said I have to buy this exra piece for it to work with out my phone witch was going to cost me 250 more so I told them to forget it and now trying to make me pay for something I haven't beenable to use and the girl miss lead me on the phone deal now they say iI owe 1,800...
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I signed up for home security w/a company called Pinnacle. Since that time, my home security has been sold twice (after Pinnacle). I am currently w/Safe Security and have nothing good to say. First, why is it I am not notified prior to the sale. Don't I have a say? I...
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I didn't like
  • Lack of customer service
  • Service and treatmenr
  • Secretive
#888648
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I fulfilled my 3 yr contract with these people. They tried to say I had a 5 yr contract. I proved to them i did not. All was fine. Out of the blue in Jan, 2016, they notify Equifax that I owe them over a $1000. They have ruined my credit out of pure malice. It...
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1.0
#886865
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Absolutely horrible! My smoke alarm was going off due to heavy smoke in kitchen stove, no dispatch was ever called in. I called safe home and they responded with the following, sorry but we no longer monitored our service due to I never called in on a monthly basis to...
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#861481
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My well meaning husband that works night shift had this company come out and install an alarm system. It has been a nightmare from that moment on. The tech was suppose to be there between 1pm and 4pm on the day of install. He did not arrive until 6:30pm and remain...
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Anonymous
Anonymous

This company is awful. Even if you manage to cancel they keep taking money from your bank account. They are the worst I have ever dealt with. Bunch of liars with everything th...

#858023
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SAFE SECURITY PROBLEM. Yellow caution light came on panel indicating low battery. Made a special trip to battery store to get special battery since DSC system requires 12 volt 8AH. Installed easily but caution light stayed on. Started this frustration on April 23 with...
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#844487
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I stopped this service over a year ago, maybe longer. The company's own records should show exactly when, considering that there has been no connection between my house and this company for a very long time. I switched companies and have had no contact at all with or...
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Anonymous
Anonymous

URGH!!!!! I just called to cancel my account after two years and they tell me that I have a contract for 5 years with them which I was never told that when I signed up with th...

1.0
#834228
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Sahe home said i sighned a contract wich they clearly state its not mine and trying to keep.me in a contract that i never wanted. Second i was told i might of got scammed by my new company which was a lie and they said that i would have a free fraud protection ...
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1.0
#832159
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