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Safe Home Security - Its a scam

they came to are house under another company...said we have this for so much a month and if we wasnot happy they would take it out...cant get ahold of them when i call this company they said we signed a 5 year contract..we was never told that...we dont use it dont want it but cant get rid of it..
Company wrote 0 private or public responses to the review from Dec 07.
1.0
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Advertised vs Delivered
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Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
I didn't like
  • Being scamed
  • How they are liars and cheats
  • False information
#1417332
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I have only had SHS for about two years, and they are the worst company I have ever done business with. Im disabled and told the sales person right off the bat, he promised it wouldn't cost more than my current system which was 34 a month - it is 55 a month! I was...
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Company wrote 0 public responses to the review from Nov 17.
#1402272
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My alarm has been beeping for over two weeks. I called to ask for assistance and went through the process of what they suggested and it didn't work. Was told I would get a service call within 24 hours. Never received a call. I ended up fixings it myself. They never to...
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Company wrote 0 private or public responses to the review from Nov 15.
1.0
#1401289
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Safe Home Security - Service rep

I call SH to schedule an agent to come out to check my malfunctioning alarm.He never calls or shows up.Poor customer service.The agent on the phone I talk to us nice but SH has some major issues when it comes to CS.
Company wrote 0 public responses to the review from Sep 19.
3.3
Details
Advertised vs Delivered
Billing Practices
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Diversity of Products or Services
Equipment Quality
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#1360285
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Three days after installation alarm malfunctioned .Called installer and company Tech came out twice.Equipment still did not work. Had online chat with a company rep that told me a lot of non truths.I printed out the chat and i kept it.I would like to find a way to get...
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Company wrote 0 private or public responses to the review from Sep 19.
1.1
I didn't like
  • Malfunction equipment
  • Bad customer service
#1359940
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I would love to join in the lawsuits. Safe Security failed to protect me. I am a domestic violence victim. I got the security system with motion sensors to protect me and catch my ex-breaking in my home. He manages to continue to break into my home and do damage. I...
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Company wrote 0 private or public responses to the review from Aug 14.
#1329172
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I told the company I lost my job. Couldn't pay the monthly bill. They kept giving me the runaround. I never spoke a person. Then when you're behind on your bill then the suckers call you. They sent my bill to collections and back dated the letter so you will miss the...
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Company wrote 0 private or public responses to the review from Jul 28.
Anonymous
Wise Word

Anyone having an issue with this or any company has numerous options depending on each state. People will tell you to file a complaint with the BBB. That's has it good points ...

#1315324
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Getting customer service is like pulling teeth from a fish. I have been waiting since June 4th to have smoke detector installed. I have called numerous times. Everyone I speak to has a story. The guy who talked me into the smoke detector has been waiting to hear from...
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Company wrote 0 private or public responses to the review from Jul 11.
#1300824
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I disconnected my device long time ago but stuck in contract bc it’s self renewing and bear impossible to get out of
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Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from May 19.
Anonymous
Die to get out

Same problem, can't get out of the contract, even if I move, or die I suppose. Extends contract with out warning and raises costs without warning. I would imagine that they di...

1.6
#1259765
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Contact Safe Home Security

Mailing Address:
Safe Home Security Inc.
1125 Middle St # 201
Middletown, Connecticut 84604-7710
United States
Phone:
(800) 833-3211
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Safe Home Security - Very bad service

I wish I never had this security company. The equipment creates false alarm . I ended up paying the police. I sent a cancellation letters twice. I made a phone call to let them know that I don’t need their service but they don’t honor my request.
Company wrote 0 public responses to the review from May 09.
1.0
Details
Advertised vs Delivered
Billing Practices
Customer service
Equipment Quality
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Value for money
Website
#1252191
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