State: Florida Clear all filters (32 of 243 reviews match)
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Have had contract with SafeHome for three years. As time to "renew" is approaching, I had "new" contract sent, for $45.00/mo.,(instead of the over $60.00 I have been paying).Because I became disabled at end of 2013,I asked for better rate. I did NOT want to proceed...
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I liked
  • Service
I didn't like
  • Diservice at renewal time
#945181
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Short Review on September 18, 2016

Very expensive and too long of contracts which I am getting ready to quit so do what you want don't care anymore
1.8
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Advertised vs Delivered
Billing Practices
Customer service
Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#920819
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Safe Home Security Customer Care Review

Stay away from this unscrupulous company. Keep taking funds from my account even after my contract is cancelled. They provide my service. Pushy sales representative that won't take no for an answer.
1.1
Details
Advertised vs Delivered
Billing Practices
Customer service
Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#850095
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After receiving two calls within three hours today (and upwards of 40-50 in the past few months), I can't get my name off of their call list asking if I'd like to put a sign in my yard. I get calls from everywhere across the nation from a bot that's supposed to sound...
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#809412
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I had the system for three years. My alarm went off 5 times in that period and they only responded twice. Thank God nothing happened it was an error, but no phone call and no followup, no dispatch to police. I then decided to cancel it and it was coming due end of May....
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#789628
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I have had this alarm system for only 2 months and it has not worked since I had it. The company sent out 4 technicians to try and get 1 camera working to no avail. No one was able to fix it. I would advise and recommend that no one ever use this company. Some of...
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2.0
I didn't like
  • Resolution department
  • Pricing contract terms
#787645
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This company Safe home is beyond ***. How do the managers and employee sleep at night knowing the ripping people off of their hard earn money. Safe Home you need to close down or reform your company policy. Do you see how many negative reviews are on this page. All of...
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1.0
I didn't like
  • No return phone calls
  • Resolution department
  • No resolution
#694732
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SOLD TO MY WIFE FOR HER ELDERLY MOTHER FOR HOME PROTECTION. HAVE HAD MULTIPLE FALSE ALARMS BUT NO POLICE EVER SHOW UP. THEY NEVER CALLED US WHEN THE ALARM WENT OFF SO MY MOTHER IN LAW CALLED THEM. SO, WHO'S MONITORING THE SYSTEM? AFTER A YEAR OF THIS NONSENSE, WE TRIED...
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I liked
  • Salesman
#623083
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I have been calling your office since July 16th requesting to be deleted from your company. I have not received anything for excepting my request. I am now using another company since July 16th. My e-mail is fea2970@msn.com, my phone number is 305-625-5801. I finally...
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#515513
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I signed a contract with a home security company. I lost my job so decided to downsize and sold my home. I called the company and they told me if I wanted to cancel that I had to provide a 60 day written notification and fax settlement documents from closing to prove...
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Anonymous
anonymous

:sigh

Anonymous
Pat

Do you have a copy of the contract you signed?

#472285
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