Not resolved
1 comment

i decided to use the safe home security system when i first purchased my home its been 5 yrs and i want to get out of my contract i have never once used the system i have a dog and dont feel the need for it any longer i called them to see what they needed from me to get out of the contract they asked for a certified letter stating i no longer wanted to continue with their services so i did i sent them a letter and never heard back i kept calling for a letter from them stating my contract was now void but i never received it come to find out while checking my credit report they are still billing me WHAT???? so i tried calling and i cannot speak with anyone who is not mean or rude i am at my wits end with this company i will be filing a complaint with the better business bureau and following through with it this cannot continue i will continue updating you guys on the status of my complaint and i hope you all with the same problem do not let it go its not right thanks

Had an Experience with Safe Home Security?

Write a review


Terms of Service
Post Comment

Contact Customer Service. It may be something that can be fixed fairly quickly, especially if you full-filled your agreement. Also, if it affected your credit report in error, Safe Home can rectify that so that you do not have any negative effects from it.

You May Also Like

Night Owl - Worst Customer Service Night Owl "My home experienced a power outage due to a faulty electrical main line. After which, a few of the camera refused to power on properly. Contacted night owl about the..." Read more Do NOT purchase Kwikset products Kwikset "The former owner changed all the locks on the doors before placing the home on the market. I bought the home. Two Kwikset Keyed entry levers have broken in the..." Read more Melaleuca Security - My sensors fell off too in 2012 ... Melaleuca Security "When I purchased my security system in 2012, my sensors fell off also so I used tape and glue. That worked. I did not like the long term contract, but..." Read more Lorex Technology Poor Service Lorex "In 2014 I purchased directly from the website of the company Lorex Technology a security camera system valued at $1,949.99. Due to an attempted robbery the DVR suffered damage to..." Read more TEVa sandals come apart! Teva "I have teva sandlas that are shrinking - yes shrinking! Apparently they do not hold to warm climates in south Florida. I called them and offered to send them pics..." Read more Desertcart - Over a month, missing delivery, No refund, No support Desertcart "Ordered a bunch of stuff, ONE ITEM WAS NOT SHIPPED out from their US consolidation center, rest were delivered in two separate deliveries. Support has only emailed stating that they..." Read more Time Warner Cable - Zero help when you call Time Warner Cable "On not one but two separate occasions I have received calls and voicemails from time warner cable after 9pm. FTC mandates do not permit calls before 8am and after 9pm...." Read more Exede - Liberty pass is a joke and 1-5mbps ain't happening Exede "Here is the letter that i sent to escalations after calling corporate. Hi, Thank you for your time and I hope you are well today. I am contacting you in..." Read more