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Contact Safe Home Security Customer Service

Safe Home Security Phone Numbers and Emails

Toll-Free Number:

  • (800) 833-3211
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Safe Home Security Emails:

Customer Service
Credit Reporting Dispute
General Info
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Safe Home Security Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    52% phone 48% email
  • The best phone number to call Safe Home Security is 8008333211.

  • The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 4 minutes.

  • People call Safe Home Security mainly because of activation/ cancellation, product/ service, payments and charges.

View full overview ›

How to Contact Safe Home Security?

Most Popular Number:

(800) 833-3211
Total calls: 210 Issues resolved: 10 Last call: Aug 7, 2025

Safe Home Security customer service phone number is (800) 833-3211. Consumers who choose to contact the company via phone can address inquiries about available security packages and pricing, get technical support, resolve issues with payments, and address other inquiries. Monday is the busiest day of the week with the highest contact volume, so if you are short on time it’s better to give Safe Home Security customer care a call at the end of the week.

Safe Home Security email for general consumer inquiries is info@safehomesecurityinc.com. If you would like to share your experience with the company and leave a review or complaint, drop a line at customercomplaints@myshs.com. Customers who want to submit a credit reporting dispute should contact the company at creditdispute@myshs.com.

The company’s headquarters is based in Connecticut. Safe Home Security address for the main office is 1125 Middle St # 201, Middletown, Connecticut 84604-7710, United States. If you need to contact the company offline, feel free to direct your correspondence to the corporate head office.

Safe Home Security support department provides assistance during regular business hours. Public holidays tend to affect the usual Safe Home Security hours of operation as well as the response times. Customers who want to get more details on the holiday schedule should get in touch with the company via phone or email.

Safe Home Security website allows consumers to submit their requests and inquiries via an online form. To complete the form you need to press the “Contact Us” button in the top right corner of the page and provide the required information. After you submit the message, it will be sent to the support team. One of the Safe Home Security customer service agents will get back to you to assist.

PissedConsumer Club

Contact Information

Safe Home Security Website:

Safe Home Security Help Center:

Corporate Office Address:

Safe Home Security Inc.
1125 Middle St # 201
Middletown, Connecticut 84604-7710
United States

Safe Home Security Rating Based on 151 Reviews

Rating details

1.4
more details
Customer service
Product or Service Quality
Billing Practices
Price Affordability

Rating stats

Rating trend

Summary of Safe Home Security Customer Service Calls

210 TOTAL
CALLS
03:42 AVG CALL
DURATION
16% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Safe Home Security?

Activation/ Cancellation Question:

  • “I want to cancel my service”
  • “Canceling my account”
  • “To cancel”

Product/ Service Question:

  • “Tech support”
  • “Alarm system went off, and I am not home”
  • “Alarm keeps saying supervision and smoke alarm battery low batteries have been changed”

Payments and Charges Question:

  • “Payment”
  • “Bill pay”
  • “Billing”

Request for Information Question:

  • “Tech support”
  • “Need to talk to someone”
  • “Help with panel”

Account Question:

  • “Setting up username and password”
  • “You cannot find my account.If this true then cancel my account.”
  • “Log in”

Staff Question:

  • “Customer service”
  • “Service has ended but the company is still taking money from my account”

Refund Question:

  • “I am waiting for a refund of $236.”
  • “Refund”

Shipping and Delivery Question:

  • “Haven't received my video door bells”
  • “Haven't received mail”

Cards Question:

  • “Change my credit card number”

Return/ Replace Question:

  • “Carbon monoxide changed still beeping”

Website/ Application Question:

  • “Lied to on install and poor follow up”

Other Question:

  • “I recently movd”
  • “Moving to live with daughter”
  • “No one has come out to fix the door bell camera”

Compare Safe Home Security Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

ADT
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1.3 out of 5
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