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I moved from my home in Los Angeles over 2 years ago. In the move, I lost my Safe Home Security unit. Due to my illness, I did not even know that I was being charged $34.95/month from "Medguard Alert" until my sister looked over my bank account. On finally finding the...
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1.3
#1085529
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Many years ago, we signed the worst contract we've ever signed with the least helpful company we've ever encountered: Safehome Security. It was apparently a 60-month contract that would not be voided even when we moved out of our house, so we were trapped in a contract...
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1.0
I didn't like
  • Contract terms
  • Attitude of people on the phone
  • Customer service
#1080569
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I am a customer of the safe home security system. I've been with this company since 2015. Within a couple of months of getting this alarm system it would be tested in the middle of the night between 2 and 3 in the morning few times a week. Startled I would run down the...
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1.0
#1058811
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Short Review on September 18, 2016

Safe Home Security
#920819
1.8
Details
Very expensive and too long of contracts which I am getting ready to quit so do what you want don't care anymore
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Short Review on May 26, 2016

Safe Home Security
#854613
1.0
Details
Worst company ever!!! Please read all the reviews, and you will be able to see how this company stills the money from customers. Equipment is cheap and not good quality. Safe takes money out from the accounts with out authorization.
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Value for money
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Safe Home Security Customer Care Review

Safe Home Security
#850095
1.1
Details
Stay away from this unscrupulous company. Keep taking funds from my account even after my contract is cancelled. They provide my service. Pushy sales representative that won't take no for an answer.
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Advertised vs Delivered
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Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
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Product or Service Quality
Reliability
Staff
Value for money
Website

Safe Home Security System Review

Safe Home Security
#763755
1.0
Details
This is worst company ever keep adding to my contract make it very hard for u to get out of contract i might just pay the huve amount just so i can be done with this company
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I had a call at 3:15 am regarding a breach on the front door and the Life-Lock alert at my brother's house. Police were dispatched but did no get there for approximately an hour. My brother is disabled and does not remember the phone code or the keypad code to turn off...
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#1016023
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A door to door salesman went to a property I own and my mother lives in.They convinced her to get sign up for service but it needed to be under my name as I was the homeowner.They told her to just sign as she was me and asked her for my date of birth.Since then she...
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h.kitchener
h.kitchener

Follow the advice of a lawyer. That's what they're for.

1.0
#1012354
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I know a lot of people read reviews and when they see so many bad ones they think they are just made up by competitors or they really can't be "that bad"....well in the case of SHS- trust me- it's THAT BAD. Honestly, I beg you, do ***NOT*** sign up with them! I have to...
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#1003493
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The title speaks for itself. My system has been non operational more than operational. Customer service is non existence. Technical support is dependent on a single technician servicing a 3 state area. I wouldn't recommend this company to my worst enemy!!! I plan on...
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1.3
#988595
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I had a safe home security system which was inactive for almost a year because I had moved from the home (which I still owned) and discontinued the phone line. When I finally noticed the draft was still active, I contacted Safe home security and requested the service/...
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Anonymous
Anonymous

My contract had run its limit when I had trouble with my unit not working. I called them and they sent out a tech to fix it. He said all I needed was a part and it's working a...

1.8
#980808
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I paid my bill in full with a certified letter stating I no longer want there service, in returned they told me I could not cancel my contract I did not sign or agree to. now I am still getting bills from safe home, I would like to fine away to get rid of this...
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1.0
I didn't like
  • Contract cancellation policy or payment issues
#958220
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I will NEVER recommend this company to anyone I know. I tried to cancel my service, where my contract was over, but was told that the "auto renewal" box was checked and that I was locked in for another 12 months. Then the pushy salesman tried to offer me a...
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Anonymous
The Truth

Right. They should be sued because you are irresponsible with understanding your contract. Must be a liberal.

Anonymous
Anonymous

Have trouble getting anyone to return your phone calls.

1.2
#952710
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