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I had a safe home security system which was inactive for almost a year because I had moved from the home (which I still owned) and discontinued the phone line. When I finally noticed the draft was still active, I contacted Safe home security and requested the service/...
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Anonymous
Anonymous

My contract had run its limit when I had trouble with my unit not working. I called them and they sent out a tech to fix it. He said all I needed was a part and it's working a...

1.8
#980808
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I paid my bill in full with a certified letter stating I no longer want there service, in returned they told me I could not cancel my contract I did not sign or agree to. now I am still getting bills from safe home, I would like to fine away to get rid of this...
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1.0
I didn't like
  • Contract cancellation policy or payment issues
#958220
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I will NEVER recommend this company to anyone I know. I tried to cancel my service, where my contract was over, but was told that the "auto renewal" box was checked and that I was locked in for another 12 months. Then the pushy salesman tried to offer me a...
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Anonymous
The Truth

Right. They should be sued because you are irresponsible with understanding your contract. Must be a liberal.

Anonymous
Anonymous

Have trouble getting anyone to return your phone calls.

1.2
#952710
Reply to reviews

Safe Home Security Customer Care Review

Safe Home Security
#850095
1.1
Details
Stay away from this unscrupulous company. Keep taking funds from my account even after my contract is cancelled. They provide my service. Pushy sales representative that won't take no for an answer.
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Advertised vs Delivered
Billing Practices
Customer service
Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website

Safe Home Security System Review

Safe Home Security
#763755
1.0
Details
This is worst company ever keep adding to my contract make it very hard for u to get out of contract i might just pay the huve amount just so i can be done with this company
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Billing Practices
Customer service
Diversity of Products or Services
Equipment Quality
Price Affordability
Product or Service Quality
Reliability
Value for money
Website

Other Product Review

Safe Home Security
#686499
1.0
Details
Safe home security is the most dishonest company i have ever had anything to with they tried steal from my checking
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Customer service
Product or Service Quality
Reliability

Overall Impression Review

Safe Home Security
#653741
Safe home security is the worst company I have ever dealt with. They lie and cheat try to steel my monie
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I am completely disgusted by the terms of your contract. It is an outrage that you have established a default contract after the initial contract has expired. I have called several time over the past year to have my service cancelled and I was continuously told by your...
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1.0
I didn't like
  • Reliability
  • Misrepresentation
  • Fact we were not told about a contract
#949233
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Have had contract with SafeHome for three years. As time to "renew" is approaching, I had "new" contract sent, for $45.00/mo.,(instead of the over $60.00 I have been paying).Because I became disabled at end of 2013,I asked for better rate. I did NOT want to proceed...
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I liked
  • Service
I didn't like
  • Diservice at renewal time
#945181
Reply to reviews
I don't know where to start. the company tech that came to install the service advised me that if I didn't like the service I could call in and cancel the service within 2 days, well that was a lie you actually have 2 days. The equipment does not work a all. you can...
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Anonymous
Anonymous

CORRECTION THE TECH TOLD ME 2 WEEKS ADN IT WAS ACTUALLY 2 days

1.2
I didn't like
  • Miscommunication and the lies between staff
#944364
Reply to reviews
Whatever you do in life, do NOT sign up with this company. They are crooked and will charge you for service never received and even if you cancel they keep charging your debit card. I have never dealt with such crooked people in my life. Stay far away from them. If you...
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1.0
I didn't like
  • Worst company ever
#935435
Reply to reviews
My name is Milton M. Aviles, I live in 155 Appalachian Drive, Raeford, NC, The reason for me writing this review is because my wife and myself have called and spoken to several customer service personnel providing them our complaint and not receiving a call back on the...
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#934159
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the is the worse company I ever had for many years , when I even had for years when you call for help usually wait 45 min before they answer the phone . I change my phone company , told them to change alarm , but they want to raise up $ 5 per months , in order to...
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1.0
I didn't like
  • No response to letters or phone calls
  • Contract cancellation policy or payment issues
  • Fact we were not told about a contract
#911356
Reply to reviews
The billing department in this company is unreal. My monthly charge that is automatically deducted from my account is $39.99, so I was surprised on August 5 when they withdrew $162.96 from my account. I spent THREE HOURS on the phone with their billing department and...
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1.0
#902206
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