State: California City: San Diego Clear all filters (5 of 243 reviews match)
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I stopped this service over a year ago, maybe longer. The company's own records should show exactly when, considering that there has been no connection between my house and this company for a very long time. I switched companies and have had no contact at all with or...
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Anonymous
Anonymous

URGH!!!!! I just called to cancel my account after two years and they tell me that I have a contract for 5 years with them which I was never told that when I signed up with th...

1.0
#834228
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I had Home Safe Security for a long time. Then another company stopped by and offered me an upgraded system for the same price. I went with the other company. I set a letter to HSS letting them know and received a letter stating I was in a contract with them until...
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#820602
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We switched over our monitoring from ADT (it worked flawlessly for 13 years) because ADT had placed price increases on us twice in less than a year. I was told it would be a fairly seamless transition. Well, my alarm system has worked for a total of maybe 14 days since...
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Anonymous
Anonymous

You will find as you go along that once you seem to be getting somewhere with one rep, you will be contacted by another, who will give you a different line. I insisted on bein...

2.0
#527065
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We signed contract with this company a few years ago to have a security system installed in our house in Connecticut. It never functioned properly and turned out to be the worst decision we had made in our life. We had to turn it off in order to avoid the endless...
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Anonymous
Safe Home Security Response

Your complaint is unusual, and lacks details which may be material to your situation. Were you still within the primary term of your monitoring agreement. Were the terms of yo...

Anonymous
Scammed by Safe Home Security

That sounds about right. They will continue to take your money. You end up paying more trying to get out of their contract than to continue paying them for a non-existing serv...

#388370
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Three times I have stayed home waiting for Safe Home Security to come and repair my security system and have been stood up all three times. I contracted with another security company to monitor my home and Safe Home Security refuses to let me out of the six remaining...
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Anonymous
Your Full Of ***

Ya sure you waited 3 times for service. More like you wanted out of your contract so you figured you would complain and try to get out of the contract. Nice Try. They gave you...

#260000
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