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the is the worse company I ever had for many years , when I even had for years when you call for help usually wait 45 min before they answer the phone . I change my phone company , told them to change alarm , but they want to raise up $ 5 per months , in order to...
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Company wrote 0 private or public responses to the review from Sep 01, 2016.
1.0
I didn't like
  • Unethical
  • Contract cancellation policy or payment issues
  • Lack of customer service
#911356
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I stopped this service over a year ago, maybe longer. The company's own records should show exactly when, considering that there has been no connection between my house and this company for a very long time. I switched companies and have had no contact at all with or...
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Company wrote 0 public responses to the review from Apr 21, 2016.
Anonymous
Anonymous

URGH!!!!! I just called to cancel my account after two years and they tell me that I have a contract for 5 years with them which I was never told that when I signed up with th...

1.0
#834228
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I had Home Safe Security for a long time. Then another company stopped by and offered me an upgraded system for the same price. I went with the other company. I set a letter to HSS letting them know and received a letter stating I was in a contract with them until...
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Company wrote 0 private or public responses to the review from Mar 31, 2016.
#820602
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Safe Security is the worse company ever! Do not use them ever! I was with them for 8 years and had to sell my house and they wanted to charge me for the remainder of the contract that I didn't even know they had renewed. I haven't signed anything since 2007. They are a...
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Company wrote 0 public responses to the review from Sep 14, 2015.
#699683
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I HAVE TRIED TO CANCEL SERVICES PLENTY OF TIMES, EVERY TIME I TRY TO CANCEL I GET YELLED AT BY THE "SUPERVISORS", THEY THREATEN YOU BY SAYING YOUR HOME OWNERS INSURANCE WILL GO UP OFFER YOU PROMOTIONS AND WHEN YOU DENY THE PROMOTIONS THATS WHEN THE YELLING STARTS. THEY...
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Company wrote 0 public responses to the review from Sep 04, 2015.
#694364
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I cancelled verbally numerous times and twice now in writing. My case goes back to April. They continued to bill, having the audacity to ask if i have equipment in my current residence. No supervisors are ever available for conflict management I recently read a...
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Company wrote 0 public responses to the review from Aug 20, 2015.
Anonymous
Dennis Shumaker

Tried to cancel twice by email. They gave me two different addresses neither worked. Sent a written letter it was undeliverable. Went to bank and stopped payment.

#686405
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Where do I begin?! 1st off the field agent knocked at my door, misrepresented himself as an ADT affiliate & offer my husband & I an upgrade. He had all our information & convinced us that with this upgrade we would have a better piece of mind. Considering...
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Company wrote 0 public responses to the review from Mar 03, 2015.
#603104
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We switched over our monitoring from ADT (it worked flawlessly for 13 years) because ADT had placed price increases on us twice in less than a year. I was told it would be a fairly seamless transition. Well, my alarm system has worked for a total of maybe 14 days since...
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Company wrote 0 public responses to the review from Aug 28, 2014.
Anonymous
Anonymous

You will find as you go along that once you seem to be getting somewhere with one rep, you will be contacted by another, who will give you a different line. I insisted on bein...

2.0
#527065
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We signed contract with this company a few years ago to have a security system installed in our house in Connecticut. It never functioned properly and turned out to be the worst decision we had made in our life. We had to turn it off in order to avoid the endless...
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Company wrote 0 public responses to the review from Feb 27, 2013.
Anonymous
Safe Home Security Response

Your complaint is unusual, and lacks details which may be material to your situation. Were you still within the primary term of your monitoring agreement. Were the terms of yo...

Anonymous
Scammed by Safe Home Security

That sounds about right. They will continue to take your money. You end up paying more trying to get out of their contract than to continue paying them for a non-existing serv...

#388370
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Contact Safe Home Security

Mailing Address:
Safe Home Security Inc.
1125 Middle St # 201
Middletown, Connecticut 84604-7710
United States
Phone:
(800) 833-3211
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Similar to Safe Home Security

On September 5, 2012 I noticed that $199.00 had been withdrawn from my checking account. I have no idea why and didn't realize that I not only allowed automatic deductions but also have no idea what this $199.00 amount is for. I contacted my bank and explained what...
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Company wrote 0 private or public responses to the review from Sep 08, 2012.
Anonymous
GTL

I have been going through the attempted cancellation process. My contract was up,I started attempts to cancel service a month early. Now it is 2 months past my contract and ad...

#344356
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