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These people are completely incompetent and dishonest. I wish I had never heard of them. They could not even call when my alarms were going off all day. This is their only function and they could not even do that. Their technicians are poorly trained and even sent the...
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#1101305
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I signed a three year contract for home security in April of 2012. My monthly premium was automatically deducted from our checking account. In April of 2015 after meeting my obligation, I decided not to renew with Safe Home Security. Looking at my credit report, I find...
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I didn't like
  • Customer service
#1099631
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Dishonest, deceptive, predatory, abusive practices. Is this the kind of company you want protecting your home?! You should be less worried about the thieves out there as you're inviting the real criminals right in! Safe Home Security, Alliance, Alarm.com and whoever...
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1.0
#1091646
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Short Review on November 04, 2016

Safe Home Security
#949282
1.1
Details
Worst company I've ever dealt with nothing but problems from the beginning cancel my service at the end of contract and still trying to extort me.
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Safe Home Security Billing Department Review

Safe Home Security
#930707
1.0
Details
THESE PEOPLE WILL ROB YOU !!!! mom & i have serious health issues and cannot get a phone call from them!! They're liars, cheaters, and thieves... oh my my ***!
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Short Review on September 18, 2016

Safe Home Security
#920819
1.8
Details
Very expensive and too long of contracts which I am getting ready to quit so do what you want don't care anymore
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Short Review on May 26, 2016

Safe Home Security
#854613
1.0
Details
Worst company ever!!! Please read all the reviews, and you will be able to see how this company stills the money from customers. Equipment is cheap and not good quality. Safe takes money out from the accounts with out authorization.
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I moved from my home in Los Angeles over 2 years ago. In the move, I lost my Safe Home Security unit. Due to my illness, I did not even know that I was being charged $34.95/month from "Medguard Alert" until my sister looked over my bank account. On finally finding the...
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1.3
#1085529
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Many years ago, we signed the worst contract we've ever signed with the least helpful company we've ever encountered: Safehome Security. It was apparently a 60-month contract that would not be voided even when we moved out of our house, so we were trapped in a contract...
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1.0
I didn't like
  • Contract terms
  • Customer service
  • Attitude of people on the phone
#1080569
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I am a customer of the safe home security system. I've been with this company since 2015. Within a couple of months of getting this alarm system it would be tested in the middle of the night between 2 and 3 in the morning few times a week. Startled I would run down the...
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1.0
#1058811
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I had a call at 3:15 am regarding a breach on the front door and the Life-Lock alert at my brother's house. Police were dispatched but did no get there for approximately an hour. My brother is disabled and does not remember the phone code or the keypad code to turn off...
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#1016023
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A door to door salesman went to a property I own and my mother lives in.They convinced her to get sign up for service but it needed to be under my name as I was the homeowner.They told her to just sign as she was me and asked her for my date of birth.Since then she...
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h.kitchener
h.kitchener

Follow the advice of a lawyer. That's what they're for.

1.0
#1012354
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I know a lot of people read reviews and when they see so many bad ones they think they are just made up by competitors or they really can't be "that bad"....well in the case of SHS- trust me- it's THAT BAD. Honestly, I beg you, do ***NOT*** sign up with them! I have to...
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#1003493
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The title speaks for itself. My system has been non operational more than operational. Customer service is non existence. Technical support is dependent on a single technician servicing a 3 state area. I wouldn't recommend this company to my worst enemy!!! I plan on...
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1.3
#988595
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