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I am a customer of the safe home security system. I've been with this company since 2015. Within a couple of months of getting this alarm system it would be tested in the middle of the night between 2 and 3 in the morning few times a week. Startled I would run down the...
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1.0
#1058811
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I had a call at 3:15 am regarding a breach on the front door and the Life-Lock alert at my brother's house. Police were dispatched but did no get there for approximately an hour. My brother is disabled and does not remember the phone code or the keypad code to turn off...
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#1016023
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A door to door salesman went to a property I own and my mother lives in.They convinced her to get sign up for service but it needed to be under my name as I was the homeowner.They told her to just sign as she was me and asked her for my date of birth.Since then she...
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h.kitchener
h.kitchener

Follow the advice of a lawyer. That's what they're for.

1.0
#1012354
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Short Review for November 04, 2016, Pc_other

Safe Home Security
#949282
1.1
Worst company I've ever dealt with nothing but problems from the beginning cancel my service at the end of contract and still trying to extort me.
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Safe Home Security Billing Department Review

Safe Home Security
#930707
1.0
THESE PEOPLE WILL ROB YOU !!!! mom & i have serious health issues and cannot get a phone call from them!! They're liars, cheaters, and thieves... oh my my ***!
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Short Review for September 18, 2016, Pc_pricing

Safe Home Security
#920819
1.8
Very expensive and too long of contracts which I am getting ready to quit so do what you want don't care anymore
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Short Review for May 26, 2016, Pc_bad_quality

Safe Home Security
#854613
1.0
Worst company ever!!! Please read all the reviews, and you will be able to see how this company stills the money from customers. Equipment is cheap and not good quality. Safe takes money out from the accounts with out authorization.
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I know a lot of people read reviews and when they see so many bad ones they think they are just made up by competitors or they really can't be "that bad"....well in the case of SHS- trust me- it's THAT BAD. Honestly, I beg you, do ***NOT*** sign up with them! I have to...
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#1003493
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The title speaks for itself. My system has been non operational more than operational. Customer service is non existence. Technical support is dependent on a single technician servicing a 3 state area. I wouldn't recommend this company to my worst enemy!!! I plan on...
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1.3
#988595
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I had a safe home security system which was inactive for almost a year because I had moved from the home (which I still owned) and discontinued the phone line. When I finally noticed the draft was still active, I contacted Safe home security and requested the service/...
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Anonymous
Anonymous

My contract had run its limit when I had trouble with my unit not working. I called them and they sent out a tech to fix it. He said all I needed was a part and it's working a...

1.8
#980808
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I paid my bill in full with a certified letter stating I no longer want there service, in returned they told me I could not cancel my contract I did not sign or agree to. now I am still getting bills from safe home, I would like to fine away to get rid of this...
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1.0
I didn't like
  • Contract cancellation policy or payment issues
#958220
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I will NEVER recommend this company to anyone I know. I tried to cancel my service, where my contract was over, but was told that the "auto renewal" box was checked and that I was locked in for another 12 months. Then the pushy salesman tried to offer me a...
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Anonymous
The Truth

Right. They should be sued because you are irresponsible with understanding your contract. Must be a liberal.

Anonymous
Anonymous

Have trouble getting anyone to return your phone calls.

1.2
#952710
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I am completely disgusted by the terms of your contract. It is an outrage that you have established a default contract after the initial contract has expired. I have called several time over the past year to have my service cancelled and I was continuously told by your...
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1.0
I didn't like
  • Misrepresentation
  • Unethical
  • Said they returned calls and answered me when they did not
#949233
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Have had contract with SafeHome for three years. As time to "renew" is approaching, I had "new" contract sent, for $45.00/mo.,(instead of the over $60.00 I have been paying).Because I became disabled at end of 2013,I asked for better rate. I did NOT want to proceed...
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I liked
  • Service
I didn't like
  • Diservice at renewal time
#945181
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