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1.2 Based on 40 reviews
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I paid my bill in full with a certified letter stating I no longer want there service, in returned they told me I could not cancel my contract I did not sign or agree to. now I am still getting bills from safe home, I would like to fine away to get rid of this security system, it beeps all the time i feel we are paying for something that not worth a hill of beans, do not deal with safe home security they will try to suck the life out of you... Read more

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I will NEVER recommend this company to anyone I know. I tried to cancel my service, where my contract was over, but was told that the "auto renewal" box was checked and that I was locked in for another 12 months. Then the pushy salesman tried to offer me a "discounted" rate, but that I'd have to re-do my contract for another three years. WTH??? So now, not only am I stuck for another 12 months, I'm stuck at the original rate I had. The... Read more

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Worst company I've ever dealt with nothing but problems from the beginning cancel my service at the end of contract and still trying to extort me.

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I am completely disgusted by the terms of your contract. It is an outrage that you have established a default contract after the initial contract has expired. I have called several time over the past year to have my service cancelled and I was continuously told by your representatives that I was not eligible to cancel due to the term length in my contract. NOT ONCE did they ever mention to me that I would need to submit in writing a notice to... Read more

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Have had contract with SafeHome for three years. As time to "renew" is approaching, I had "new" contract sent, for $45.00/mo.,(instead of the over $60.00 I have been paying).Because I became disabled at end of 2013,I asked for better rate. I did NOT want to proceed with three year contract. Since my first inquiry, about two and a half months ago,I have left "voice mails" with Damien Henderson,(sp?)...three in past two weeks, with no call... Read more

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I don't know where to start. the company tech that came to install the service advised me that if I didn't like the service I could call in and cancel the service within 2 days, well that was a lie you actually have 2 days. The equipment does not work a all. you can buy a system from home depot for cheaper and get better home service. also the tech advised me that the contract was 2 years. that is not true they have 3 and 5 year contracts that... Read more

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Whatever you do in life, do NOT sign up with this company. They are crooked and will charge you for service never received and even if you cancel they keep charging your debit card. I have never dealt with such crooked people in my life. Stay far away from them. If you do manage to talk to a representative to cancel they will tell you they have you cancelled. Then they proceed to charge you every month and take it out of your bank account. How... Read more

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My name is Milton M. Aviles, I live in 155 Appalachian Drive, Raeford, NC, The reason for me writing this review is because my wife and myself have called and spoken to several customer service personnel providing them our complaint and not receiving a call back on the status of our complaint, we have left numerous phone messages to various customer service personnel who had provided us their phone and extension, we have never been able to get... Read more

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THESE PEOPLE WILL ROB YOU !!!! mom & i have serious health issues and cannot get a phone call from them!! They're liars, cheaters, and thieves... oh my my ***!

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Very expensive and too long of contracts which I am getting ready to quit so do what you want don't care anymore

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