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They fraudulently sign up people for 5-year service without clearly explaining the contract. Their service is lousy.

They don't respond when the alarm is triggered. They get very arrogant, and Threatening when you try to cancel. This company has a bad review with the BBB. They have many complaints filed against them with the AG in the state of Connecticut where their main office is located.

People should watch out and not deal with this company. they have very deceptive business practices.

they withhold vital information and later on tell the customer it's their fault for not having carefully read the fine prints in their confusing contract form.

Monetary Loss: $480.

Location: Boston, Massachusetts

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This is what they did to me. I signed up in 2010 and was told that I could exit the contract by calling the company.

When I did that after 2 years, they were rude and said I was locked into the contract.

Now when I make a payment on time, I get late notices from them. Please do not give them your time or money.

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