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    • Resolution department 4
    • No resolution 3
    • Unethical 2

I called last week, cause you put a black mark on my Credit rating, I had called months ago in fact back in Aug of 2015,they said this payment issue was resolved, well it wasn't . Last week when I called I was told I must pay $109.00 January . I sent you a check from my automated Bill Pay on Jaunary 11. I received a Bill today Jaunary 16th saying I owe &143.00 by Febuary 1st. My customer ID is... Read more

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This is worst company ever keep adding to my contract make it very hard for u to get out of contract i might just pay the huve amount just so i can be done with this company Add comment

I feel like I was taken advantage of and they promised me something that was not given. Then when I try and talk to them to resolve this they were rude and very unprofessional to me. I don't appreciate the level of disrespect they give customers especially when I let them know my situation. I feel like this company was misleading and knew what they were doing when they sold me this security... Read more

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This company is a fraudulent company. Service is terrible, customer service is rude as well as terrible. Signed up a year ago by Mr. Maurice Stenson under another company name was told that this was a two year contract found out later that this was a five year contract and never was given a copy of the contract. Was promise security on windows and doors. Security was installed only on two... Read more

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We signed up for a 2 year contract. It was changed to 5 years. Our alarm quit working, we asked them to come out and fix it. They agreed to come out on July 24th, we reminded them that day was a holiday in Utah, their response was "we work every day we will be there". Well they were a no show, we quit paying them. We tried to work out things with them, but all that we got we rude and obstinate... Read more

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I got service with Safe Home Security after my Son was murdered and we were being harass with people coming in front of our door. The cameras stop working and I called night and day with them telling me they were setting up appointment which they never did, I stop payment they sent a young man out that said the cameras were broken ,they also call to sell me new cameras, after I didn't purchase... Read more

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Their business practices should be reviewed by every State's Attorney General in which they do business. They send out threatening letters but will not respond back when you call them. I have contacted them several times via snail mail and phone and always told someone would call me back........NEVER have they contacted me except to just send me another bill. I do not even have a contract with... Read more

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Resolved

Avoid SHS at all costs. If you are involved with them now, beware of their ethics (or lack of them). This company appears to have a specialty in misleading or scamming people (especially seniors) into contracts then making it virtually impossible to get out of. They have no scruples about reporting negative information to credit agencies and damaging credit ratings then harassing people for... Read more

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I signed a contract GE-homeland Security back in 2011. Service was bad. Could not get them to fix anything or most of the time could not get them to return calls. Wanted to cancel my contract and now Safe home says that I owe them $539.85 to cancel. I have not signed any thing with Safe home. How do I owe them anything? I do not even have any of the equipment of theirs in my home. They... Read more

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Safe Security is the worse company ever! Do not use them ever! I was with them for 8 years and had to sell my house and they wanted to charge me for the remainder of the contract that I didn't even know they had renewed. I haven't signed anything since 2007. They are a total rip off and a fraud.They renew without the customer even knowing that they are renewing. They do not care about their... Read more

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